NetApp Infrastructure Health Check

Factsheet Storage 18/06/2009

Overview

This short consultative service will enable you to optimise your use of NetApp Storage Infrastructure; let ISC - a NetApp Authorised Service and Support Partner maximise your investment.

NetApp storage solutions offer a wealth of data management techniques to reduce operational overhead and improve storage efficiency. NetApp technology is continuously developed and best practices are often changed, but few organisations are making the most of these advances. Typically solutions implemented more than 6 months ago will see significant benefits including potential storage savings and reduced operating risk.

A NetApp (NCIE-SAN) qualified consultant will work with your team to understand your unique environment and provide guidance on the best practice for configuring and managing your NetApp systems. Drawing upon a wealth of proven experience the ISC consultant will review your NetApp infrastructure and provide detailed, actionable recommendations to optimise your NetApp infrastructure.

Deliverables

We will assess your NetApp infrastructure (up to four NetApp Filer Heads) using NetApp AutoSupport technologies to collect inventory, configuration, performance and usage data. This will include:

  • An interactive workshop to facilitate knowledge transfer on NetApp best practice and technological advances
  • Audit your NetApp storage solution - includes performance, capacity metrics and licensing information
  • Identify any areas in which you can optimise your configuration to improve performance and capacity utilisation
  • Analysis of faults, investigation of any performance issues and review of support logs - issues identified will be prioritised for remedial action

Who should be involved

Architects and administrators with experience of NetApp storage systems and their management tools, ie FilerView and/or Operations Manager.

Roles and responsibilities

  • ISC NetApp Certified: Consultant analyses environment and processes, conducts workshop, transfers knowledge of best practices and makes recommendations for optimal performance
  • Customer IT Manager: Coordinates access to IT processes involving NetApp infrastructure
  • Customer Storage/Systems Administrator: Responsible for server hardware, storage and networking

Key activities

ActionResponsibility
Architecture and operations reviewAll
Kick-off callAll
Operational analysis including consideration of business objectivesConsultant
Technical audit and analysisConsultant
On-site wrap upAll
Create assessment reportConsultant
Review final assessment reportAll

 

Key benefits

  • Optimise NetApp storage utilisation and performance
  • Identify suitability to accommodate changes in business requirements
  • Maximise use of technology through optimisation
  • Identify issues/faults, prioritise their significance and suggest resolution
  • Mitigate risk by leveraging experienced consultants and proven best practices

Pricing and scope

  • Typically two days on-site and one day off-site to create assessment report. Up to 5 servers with Snapdrive attached and/or SnapManager products
  • Health Check includes up to 4 NetApp filer heads/controllers, or 2 clusters
  • Maximum of five participants for interactive workshop
  • Cost: £3,000 - part number: TMSTR8-NetAppHealth

NetApp Infrastructure Health Check will be delivered by a NetApp Consultant certified to NCIE-SAN level, ISC is recognised as a NetApp Authorized Professional Service Partner.

Requirements

  • Existing NetApp infrastructure
  • Administrator (root) access to the NetApp installation
  • Conference room with projector and whiteboard
  • AutoSupport enabled on each filer head

Terms & Conditions

The full terms and conditions for this service are available for download here:

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