Managed Services Homepage
ISC's Managed Services solutions improve your business continuity by providing tailored monitoring, management and control for your enterprise desktops and servers.
There are three main functions. Centralisation optimises your desktops and peripherals via a tailored combination of ISC services including: ProCare, ServiceDesk, Delivery to Desk and ServerCare.
Data Hosting covers management of Tier-1 customer servers physically located at ISC's Hosting Centre.
Remote Management controls your on-site servers from our Network Operations Centre for better performance, efficiency and productivity.
- Comprehensive desktop & server management - as much or as little as you need
- Wide range of support functions: equipment delivery, installation, 24/7 monitoring, fault identification, disaster recovery
- Desktops & servers optimised for consistent performance & productivity
- Skilled support personnel instantly on-hand
- Your staff released for achieving business priorities
Centralisation
Factsheet
13/12/2007
ISC Centralisation is designed to assist companies manage their desktop environment with tailored, comprehensive support. Launched in 1998, it presently covers some 30,000 items of equipment, across 700 UK sites.
Data Hosting
Factsheet
12/12/2007
Data Hosting is the direct management of customer’s Tier-1 servers located at ISC’s Hosting Centre. Using world leading IBM Tivoli software and drawing upon ISC’s core expertise in enterprise server management, the service offers guaranteed 24/7 data availability Service Level Agreements (SLA), with little customer intervention and minimal disruption to your normal business.
Remote Monitoring
Factsheet
07/12/2007
ISC�s Remote Monitoring service enables you to control your network's performance for greater efficiency and productivity. Designed comprehensively to monitor your server environment, Remote Monitoring will deliver technical advice on system status and alert you about potential server faults before they occur.
