Taylor Vinters

Case Study Managed Services, Products, Taylor Vinters 13/12/2007

A total solution for leading law firm

Background

By investing heavily in staff training and development, recruiting the best available lawyers and expanding its skills in a wide range of legal services, Cambridge based Taylor Vinters has achieved much to dispel any lingering myth that all law firms are the same.

This dynamic, forward thinking company employs some 200 people and is the third largest solicitor in East Anglia. Its success is reflected in consistently high league table ratings, twice topping the leading league table for quality law firms in the UK, finalist in the prestigious "Law Firm of the Year" award and also voted by its own staff, in a Sunday Times survey, as one of the top firms to work for.

Requirement

Taylor Vinters have experienced a dramatic growth in the size, complexity and scope of its IT infrastructure such that in the new millennium, a full demand led review of IT provision was carried out. Significant investment was made in hardware, software and services to ensure the highest levels of reliability, resilience and performance were maintained.

Steve Sumner, Director of IT at Taylor Vinters aimed to find a company that could satisfy as much of Taylor Vinters purchasing requirements as possible. ISC being a recognised leader in the field of business IT was approached very early on.

Solution

A combination of keen pricing, extensive product knowledge and sheer ability saw ISC become Taylor Vinters' preferred IT hardware supplier. "ISC was able to match the solution to Taylor Vinters' business objectives," commented Director of IT Steve Sumner. "There was clearly a synergy of approach to delivering client requirements."

Over time the relationship has developed further, from pure supply to support and technical services. ISC is now Taylor Vinters' major IT solutions partner and is first call whenever Taylor Vinters have an IT requirement.

As well as fulfilling their hardware and software requirements ISC now also provides varied support services to Taylor Vinters. These include Disaster Recovery provision with server replication and specialised support arrangements for hardware and software. Discussions are taking place to look at a solution to meet Taylor Vinters' growing demands for data storage and retrieval in line with ever more demanding legislation.

Summary of Solution

  • Server Consolidation implementing HP Servers
  • Product supply, chosen manufacturer being HP for hardware and Microsoft for software solutions
  • Consultancy
  • Sharepoint development
  • Helpdesk contract
  • Maintenance
  • Disaster Recovery
  • Hosting
  • Tape storage
  • 3 year rolling software management programme

Benefits

Taylor Vinters now enjoy a single point of contact for almost all their IT requirements and has found in ISC a supplier who not only believes in a mutually beneficial partnership, but has the resources and skills to provide a total solution.

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