Data Hosting

Factsheet Managed Services 12/12/2007

24/7 enterprise server management - secure your data assets

Data Hosting is the direct management of customer's Tier-1 servers located at ISC's Hosting Centre. Using world leading IBM Tivoli software and drawing upon ISC’s core expertise in enterprise server management, the service offers guaranteed 24/7 data availability Service Level Agreements (SLA), with little customer intervention and minimal disruption to your normal business.

The Centre provides a secure, climate controlled, fire resistant hosting location; with power maintained via dedicated generators and rack-mounted UPSs should grid supply fail.

The Tivoli software enables ISC permanently to observe and control your servers for the best possible performance. All relevant information is forwarded to nominated, highly specialised ISC technical engineers, who are available at all times to ensure your server uptime and productivity are maximised.

If there are hardware problems with your servers, their convenient location at the Hosting Centre means we can respond almost instantly with expert technical resource and spares.

We also offer further options such as 'Lights Out' hosting (where for disaster recovery you can utilise the facilities, physical security and uninterrupted power supply of the ISC Hosting Centre whilst self-managing your servers) and Remote Monitoring/Management (where servers on your own site are monitored and managed by ISC on your behalf).

Key Features & Benefits:

ISC's SLAs guarantee 99.7% data availability
Secure hosting facilities with expert, Tivoli based management
Climate controlled & fire resistant
Rack based UPS - no risk of single point of failure
Power maintained via dedicated generators
Server performance monitored 24/7
Server uptime and performance maximised
Off site data-centre saves you physical space
Hosted Server hardware failures speedily fixed
ISC expertise relieves your technical burdens

Centralisation Factsheet 13/12/2007 ISC Centralisation is designed to assist companies manage their desktop environment with tailored, comprehensive support. Launched in 1998, it presently covers some 30,000 items of equipment, across 700 UK sites.

Remote Monitoring Factsheet 07/12/2007 ISC�s Remote Monitoring service enables you to control your network's performance for greater efficiency and productivity. Designed comprehensively to monitor your server environment, Remote Monitoring will deliver technical advice on system status and alert you about potential server faults before they occur.

Healthcare Locums Case Study 19/11/2007 Legacy Systems drive ISC managed services solution

Anchor Trust Case Study 11/09/2007 Simplify new and existing IT equipment installation

Server Monitoring and Management Factsheet 12/03/2007 ISC have developed a comprehensive service, bringing together some of the best software available and our own highly trained personnel, to remove this overhead from your internal IT support staff.

All Related Articles

Managed Services ISC's Managed Services solutions improve your business continuity by providing tailored monitoring, management and control for your enterprise desktops and servers.

Hosting ISC Hosting is the direct management of customer servers at our Huntingdon Hosting Centre. This service is designed to give you the best possible performance from your Tier-1 servers.

Centralisation ISC Centralisation combines ProCare (a fix-or-replace hardware maintenance service), ServiceDesk (our reliable helpdesk), Delivery to Desk (for equipment logistics) and ServerCare (guaranteed fix for critical servers).

Remote Management ISC Remote Monitoring (RM) increases network efficiency and productivity. RM is designed to monitor your server environment and identify faults before they occur.