IP Telephony

Factsheet Convergence 12/12/2007

A single converged network � delivering multiple benefits

ISC�s IP Telephony solutions are designed to make business communications easy and deliver the best possible return on your technology investments. Readily tailored for small, medium and large enterprises, at single, multiple or international sites, a scalable LAN/WAN package will swiftly route your computers, telephones, fax machines and other devices from one small box over a single line.

IP Telephony makes support for separate data and voice environments unnecessary. Management costs are reduced, as are numbers of staff. Key personnel are released to concentrate on core business priorities, whilst remote and tele-workers can function as efficiently as their office based colleagues.

IP Telephony offers significant cost benefits. Network management and maintenance are dramatically reduced, and the costs of additions, moves and changes are virtually eliminated.

Key Features

Speech-enabled applications � mobility, auto-attendant, directories and voice portals
Wireless Voice & Data � integrated gateway for mobile users across enterprise
Teleworking � access to voice network from any location
Video Conferencing supported
Collaboration � single interface for call handling and integrated communications
Messaging � embedded centralised voicemail support
Automatic call distribution � full ACD support for contact centre Call Management solutions

Call Management Factsheet 08/12/2007 ISC Call Management services will simplify and improve your real time business communications via automated call distribution (ACD) and a complete suite of video and collaboration functions. It is particularly well suited to contact centres and remote workers.

IP Surveillance Factsheet 08/12/2007 Sometimes known as CCTV over IP, ISC�s IP Surveillance services enable high quality transmission, storage and management of live video over a single LAN/WAN IP network. Delivering increased flexibility for personnel, event, object and location surveillance, our solutions will integrate easily with existing analogue CCTV switches, DVRs, cameras and multiplexers.

Sir Robert McAlpine Case Study 12/10/2007 A video conferencing solution delivers significant costs savings and productivity gains

All Related Articles

Convergence ISC's Convergence division offers you the benefits of IP Telephony, Networking, IP Surveillance, Video Conferencing and Call Management.

IP Telephony ISC's IP Telephony solutions ease business communications and give you the best possible returns on technology investments.

Networking ISC's Networking services ensure Convergence and IP Telephony solutions are designed, configured and implemented according to strict Quality of Service (QoS) guidelines.

IP Surveillance IP Surveillance is sometimes known as CCTV over IP. ISC's IP Surveillance solutions enable live video to be transmitted, stored and managed over a single data network.

Video Conferencing ISC Video Conferencing services address today's need for on-demand conferencing facilities deployed over a single, secure, IP-based corporate network.