Factsheets
ServiceDesk
Factsheet
07/12/2005
ISC ServiceDesk launched in 1999, with capacity for over 15,000 calls per month, acts as a single point of contact to answer, log, resolve, escalate and manage all customer calls and provide status updates on incoming support calls. We will effect an immediate resolution over the phone or through remote control capability of the customer’s desktop.
Remote Monitoring
Factsheet
07/12/2005
ISC’s Remote Monitoring service enables you to control your network's performance for greater efficiency and productivity. Designed comprehensively to monitor your server environment, Remote Monitoring will deliver technical advice on system status and alert you about potential server faults before they occur.
Systems Management
Factsheet
07/12/2005
ISC’s Microsoft Systems Management services help reduce the complexities of modern IT administration whilst lowering your operational costs. Fully Microsoft trained and accredited, ISC engineers and consultants can help smooth your systems management and embed the skills you need for gaining business advantages.
IT Governance: Design & Implementation
Factsheet
07/12/2005
For any organisation reliant upon IT, a governance framework the in-house mechanism by which your IT investments are optimised and statutory risks managed is essential.
Information Security Management
Factsheet
07/12/2005
ISC's Information & Network Services experts can help you demonstrate commitment to Best Practice in your management of information.
Disposal Services - Legislation Summary
Factsheet
07/12/2005
The legal issues surrounding IT Disposal Services.
ServicePack
Factsheet
02/12/2005
ISC’s ServicePack service is designed to enhance your business productivity by way of a simple extension to your server manufacturers’ standard warranty. Easy to buy and to use, ServicePack delivers cost-effective, peace-ofmind support, countering the adverse affects of server downtime and improving your return on investment.
