Factsheets
Software Asset Management
Factsheet
08/12/2007
How your IT assets are specified, purchased and used can have an enormous impact on your business. By separating software management into distinct, user friendly stages, ISC has developed a modular, cost effective and flexible range of customer defined Software Asset Management (SAM) services.
ServiceDesk
Factsheet
07/12/2007
ISC ServiceDesk launched in 1999, with capacity for over 15,000 calls per month, acts as a single point of contact to answer, log, resolve, escalate and manage all customer calls and provide status updates on incoming support calls. We will effect an immediate resolution over the phone or through remote control capability of the customer�s desktop.
Remote Monitoring
Factsheet
07/12/2007
ISC�s Remote Monitoring service enables you to control your network's performance for greater efficiency and productivity. Designed comprehensively to monitor your server environment, Remote Monitoring will deliver technical advice on system status and alert you about potential server faults before they occur.
Systems Management
Factsheet
07/12/2007
ISC�s Microsoft Systems Management services help reduce the complexities of modern IT administration whilst lowering your operational costs. Fully Microsoft trained and accredited, ISC engineers and consultants can help smooth your systems management and embed the skills you need for gaining business advantages.
IT Governance: Design & Implementation
Factsheet
07/12/2007
For any organisation reliant upon IT, a governance framework the in-house mechanism by which your IT investments are optimised and statutory risks managed is essential.
Information Security Management
Factsheet
07/12/2007
ISC's Information & Network Services experts can help you demonstrate commitment to Best Practice in your management of information.
ServicePack
Factsheet
02/12/2007
ISC's ServicePack service is designed to enhance your business productivity by way of a simple extension to your server manufacturers' standard warranty. Easy to buy and to use, ServicePack delivers cost-effective, peace-ofmind support, countering the adverse affects of server downtime and improving your return on investment.
Document Management
Factsheet
24/04/2007
From paper to data: total 24/7 control and access to all your information
Server Monitoring and Management
Factsheet
12/03/2007
ISC have developed a comprehensive service, bringing together some of the best software available and our own highly trained personnel, to remove this overhead from your internal IT support staff.
Citrix Technical Support
Factsheet
06/02/2007
Pro-active, expert telephone support to maximise your Citrix investment
