Factsheets
Intranet & Collaboration Services
Factsheet
12/12/2007
Our Software Solutions team can advise upon, design, implement and support software and services which will enable your key personnel to work together more effectively.
Disaster Recovery
Factsheet
12/12/2007
ISC's Disaster Recovery services include comprehensive risk assessment, business continuity planning and further options such as off site data storage, personnel relocation, standby business premises and systems.
Data Hosting
Factsheet
12/12/2007
Data Hosting is the direct management of customer’s Tier-1 servers located at ISC’s Hosting Centre. Using world leading IBM Tivoli software and drawing upon ISC’s core expertise in enterprise server management, the service offers guaranteed 24/7 data availability Service Level Agreements (SLA), with little customer intervention and minimal disruption to your normal business.
ProCare
Factsheet
12/12/2007
ISC ProCare launched in 1992, and now supporting 250,000 users across the UK, is ISC's premium fix-or-replace desktop maintenance service; backed by a Service Level Agreement (SLA) that promises to fix your equipment within the guaranteed timeframe or your hardware will be replaced, thus reducing downtime and improving productivity.
Business Skills
Factsheet
12/12/2007
From public scheduled courses to a fully tailored training solution, ISC can adapt to the needs of your business and deliver first class training with exceptional results, reflecting our commitment to customer excellence.
Messaging & Mobility Services
Factsheet
11/12/2007
ISC can help you meet your remote-access challenges, no matter the size of your business. We do this by way of a comprehensive range of mobile solutions developed by Microsoft. Principal among these, Microsoft Exchange Server 2003 is designed to increase the productivity of knowledgeworkers whilst reducing TCO of server and site consolidation. Exchange Server 2003 also features many new enhancements to improve reliability, manageability and security.
ServerCare
Factsheet
10/12/2007
ISC ServerCare launched in 1994 and now supporting over 3,500 servers in the UK is our flagship service that achieves 99% first fix rate and is backed by a Service Level Agreement (SLA) that financially compensates you if we fail, thus providing high availability and reliability for your most business critical systems.
Software Assurance
Factsheet
09/12/2007
Microsoft Software Assurance (SA) from ISC gives you automatic access to the latest technology, a suite of productivity, support and training tools. Standard or optional with your software purchases, SA will help you deploy your programs and applications to your maximum advantage.
IP Surveillance
Factsheet
08/12/2007
Sometimes known as CCTV over IP, ISC�s IP Surveillance services enable high quality transmission, storage and management of live video over a single LAN/WAN IP network. Delivering increased flexibility for personnel, event, object and location surveillance, our solutions will integrate easily with existing analogue CCTV switches, DVRs, cameras and multiplexers.
Call Management
Factsheet
08/12/2007
ISC Call Management services will simplify and improve your real time business communications via automated call distribution (ACD) and a complete suite of video and collaboration functions. It is particularly well suited to contact centres and remote workers.
